Overview

When a prospective student lands on your site, you can bet they’ll have a few questions. But when you answer all of their most common questions right off the bat, you enhance the confidence & trust they have in your course and business—pushing them to purchase your courses even faster.

Smartarget FAQ lets you easily surface the most helpful information to your site’s visitors, reducing the need for them to contact customer support (which eats into your team’s bandwidth).

You can show the FAQ widget on every page with questions and answers related to your course, links to relevant pages, and your support email or phone number if they do need to chat with you directly.

Customizable to fit your Thinkific site

Choose the button style, color, text, and icons so that it fits your exact brand already. Plus, you can pinpoint exactly where you want it on your site so that it doesn’t interfere with any other content. Make your FAQ widget even more fun with emojis and animations, too!

100% optimized for desktop and mobile devices

Since your Thikific site might look different on desktop and mobile devices, you can position FAQ on different positions for each. This makes sure that your website visitors have a top-notch experience no matter what device they’re using.

Unique header & footer

If you want to allow customers to see additional support information, such as more contact details or links to a relevant page, you can customize both the top and bottom of the widget so that they always get the help they need.